Privacy Policy

1. Introduction

White Cotton (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller:
White Cotton, Lda (NIF: 518355411)
Zona Industrial do Corujo, Rua Industrial do Corujo 10
4750-784 Lijo, Portugal
Email: comercial@whitecotton.pt
Verify our company →

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company/brand name and details
• Order history and preferences
• Payment information (processed securely through third-party providers)
• Communications you send to us

Automatically Collected Information: When you visit our website, we may automatically collect:

• Device and browser information
• IP address and location data
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your projects
• Provide customer support
• Send updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in our operations (shipping, payment processing, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: comercial@whitecotton.pt